If the administrator can not identify the affected workstation in the management console:ġ.Click Help -> Encryption recovery in the top bar of the management console.ģ.The user must provide the Workstation ID to the administrator. The administrator can perform this task in two ways: If the administrator can identify the affected workstation in the management console:ġ.Click Computer Details of the workstation in the management console.Ģ.Click Overview -> Encryption tile select Manage -> Restore Access -> Recovery Password.ģ.Based on the Recovery Index, which appears on the user's screen, the administrator can provide the correct recovery password for the user.Ĥ.After the user inserts the password, they can change their FDE login password. At this point, the user needs to contact the administrator who can generate a recovery password. 50% discounts available for schools and not-for-profit organisations.In this state, the user will see on their pre-boot login screen a warning 'User is disabled.' The user needs to press F1 to open the pre-boot login menu and select Password recovery. Most recently with GDPR compliance, the use of ESET for disk encryption has allowed customers the confidence that their data is secure whilst laptops and USB sticks are out the office, at their most vulnerable.Ĭontact Westcom Networks today to find out more about the protection which ESET can offer and get pricing. ESET offers an excellent suite of management tools to streamline the deployment and use of the product.

Something which cannot be said of all solutions which pop up messages about everything which they have blocked and prompt for user input continuously.

With GDRP placing a heavier demand than ever before on organisations to protect sensitive data, the use of encryption is virtually mandatory for compliance.Ĭustomers tell us that they keep renewing their ESET subscriptions because the software quite simply ‘does its job’ efficiently in the background. Relatively unknown in the UK when Westcom started working with them in 2004, ESET has grown to become a significant player in the worldwide market for security products active in more than 200 countries and territories.Īs well as the anti-virus product for which they are most famous, ESET more recently introduced cost effective encryption software to enable encryption of emails, USB memory sticks and even entire laptops. For three decades ESET have been protecting computers from digital attack.

Eset encryption